Customer Service
Dedicated Support Keeps You Productive
We understand you need to work quickly to acquire the best talent. When you have a question about our solutions, your dedicated Abso Account Manager will be there to quickly get you answers. No phone queues. No off-shore support team. With Abso, you work directly with an assigned Account Manager.
Customized Service
Your dedicated Account Manager will build an understanding of how you work and how you prefer to work with our solutions. Over time, our Account Managers learn to anticipate your needs and make recommendations that save you time, money, and hassle.
Integrated Workflow
At Abso, customized service goes beyond your interaction with our people. We welcome the opportunity to integrate Abso solutions directly into your existing applications, streamlining your workflow as much as possible.
Maximize Productivity Through Training
We understand that the system is only helpful if your team embraces it. We offer unlimited continuing education to ensure your team can get the most out of Abso solutions.
Superior Service For All Customers
Whether you are a small business or enterprise-level organization, our support team offers superior service to help you succeed.
Our Commitment To Your Success
You'll see and feel the difference in how we work.
- Attitude - We're here to serve you with courtesy and intelligence that adds value to our relationship.
- Industry Knowledge - We consistently expand our team's knowledge of industry regulations and advances, and we keep you informed of relevant developments.
- Reliability - We follow-up and meet our commitments to you.
- Integrity - Our business depends on trust. We are focused on treating our relationship and your sensitive information with absolute integrity.
- Teamwork - We value our customers and work toward their success.
Customer Praise for Abso Support
“We are a very demanding customer and have always received the very best customer service."
- Michelle Marquez, Director of HR, R.J. Corman Railroad Group, LLC
“My goodness! You are seriously the best account manager ever. You always know exactly what is going on and you’re super fast to reply as well. I cannot begin to tell you how much I appreciate that!”
- HR Administrator, Financial Services Technology Company
“Your service is great! You guys are unbelievable. Turnaround times are fantastic and you guys are awesome!”
- VP of HR, Financial Institution
Support When You Need It
- Phone Support: 800.943.2589,
6:00 a.m. - 5:00 p.m. Monday-Friday, Pacific Time
- Web-based service: Contact Us
- Our Account Management team will respond in less than four business hours
Additional Services
We offer additional services to help you more effectively implement and use Abso's solutions.
Education
Consulting